Effective Date: [7/8/2024]
1. Shipping Locations: We currently offer shipping within Pakistan. We do not offer international shipping at this time.
2. Shipping Rates and Delivery Times:
- Standard Shipping:
- Delivery Time: 3-7 business days.
- Shipping Rate: Flat rate of PKR [Insert Rate] for orders under PKR [Insert Threshold]. Free shipping for orders over PKR [Insert Threshold].
- Express Shipping:
- Delivery Time: 1-3 business days.
- Shipping Rate: Flat rate of PKR [Free Delivery].
3. Order Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
4. Order Tracking: Once your order has been shipped, you will receive an email notification with the tracking number and a link to track your order online.
5. Shipping Carriers: We use reputable courier services to ensure your orders are delivered safely and on time.
6. Shipping Delays: While we strive to deliver your orders within the estimated delivery times, there may be delays due to unforeseen circumstances such as weather conditions, strikes, or peak holiday seasons. In such cases, we will notify you of any delays as soon as possible.
7. Undeliverable Packages: If a package is returned to us due to an incorrect address provided by the customer, refusal to accept the package, or multiple failed delivery attempts, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
8. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team at [Insert Contact Email/Phone] within 7 days of the estimated delivery date. We will work with the courier to resolve the issue and ensure you receive your order.
9. Changes to Shipping Policy: We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us: If you have any questions or concerns regarding our shipping policy, please contact us at Contact Us page.
Thank you for shopping with Spehzy.com!